Challenge: The economy and industry trends required a nonprofit organization to make changes in its programs, roles and responsibilities. As a result, low morale and backbiting became the norm.
Solution: The solution took place in three steps. First, we performed an employee assessment to determine individual capabilities and gauge attitudes. We then conducted a leadership workshop to introduce the tools of leading and managing change. Finally, everyone participated in an All-Company Change Management Workshop, where they learned the tools of change resilience.
Results: Leaders learned key strategies for engaging employees during change as well as the critical issues that were at risk during these transitions.
Impact: Morale increased, grounded in the shared commitment of the organizations future and each individual’s role and responsibility in achieving success.