Home About Us Professional Services LEADERPRENEUR(SM) Events Speaking Engagements Roundtable Contact Us


Communication and Conflict Management

"Companies with the most effective communication programs achieved a 91 percent total return to shareholders (TRS)."
- Watson Wyatt's 2005/2006 Communication ROI Study

Are any of these challenges a concern for you

Lack of engagement?

Low morale?

Employee attrition?

Employee burnout?

Decrease in productivity?

Conflict and communication issues?

Succession indecision?

Accountability?

Lack of goal achievement?

When examining some of the worlds most successful companies, all of them typically share one core value: communication. Thats because, whether large or small, privately owned or incorporated, successful communication is the key to any thriving business.

Effective communication skills reinforce the vision of your business, connecting employees while fostering teambuilding and facilitating change all of which are proven to significantly drive business results. No matter how you look at it, communication is an important aspect of your companys landscape and cannot be taken for granted. But its amazing how often its value is marginalized.


Learn more about Communication and Conflict Management

At Atlantic Consultants, weve created customized communication training programs that place a dedicated focus on communication, specifically addressing your companys unique communication challenges. Our communication workshops and communication training programs identify your current needs and expectations through a series of interviews and online assessments. Next, we work with senior management to design several workshops that specifically address any and all communication concerns. Finally, our individualized coaching helps ensure communication problems become obsolete, training workers to develop healthy, productive communication habits that last for life.

For more information on the benefits of effective communication, see extended excerpts from the Watson Wyatt survey in our summary: The TRS of Change Management for Businesses.


Success Story

Challenge: A customer service team was having difficulty with communication. Fires du jour were the norm. In addition, they had no system or procedure to streamline communication or address customer concerns. As a result, conflicts were ubiquitous. This scenario is unfortunately all too common in teams that spend time on conflict or conflict avoidance. They are not able to deliver on time and are equally unable to produce the highest quality product, resulting in low morale, customer complaints and a decrease in return on sales.

Solution: Through a retreat and team coaching, we helped develop the skills necessary to succeed as a team, including communication collaboration, accountability and trust.

Results: Increased project delivery results as well as a higher level of employee engagement and customer satisfaction.

Impact: Higher customer satisfaction, boosting sales and referrals.



Success Story

Challenge: A newly merged company was losing productivity due to infighting, turf wars, and miscommunication.

Solution: We scheduled an off-site team building retreat followed by regular team coaching meetings during the merger transition.

Results: The team developed a code of conduct, commitment, purpose and results based on faction of a high performance team.

Impact:
Conflicts decreased; morale and productivity increased.








Atlantic Consultants
27 Mica Lane, Suite 106
Wellesley Hills, MA 02481
(781) 235-7555


All Contents Copyright © Atlantic Consultants